LemonBooking booking system

User-friendly online booking software

Availability
All plans

Booking calendar

No more calls and emails back and forth to find suitable dates. Customers check the calendar to see what's available and make a booking request. Customers on the Silver and Gold plans have an integrated calendar while Bronze plan customers can connect a Google Calendar.

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Availability
All plans

Booking request form

Customers can submit booking requests using this form. They are prompted to include details about their request including how they plan to use your facilities, how many people will be attending and whether they would like to hire additional equipment/services.

Make a test booking request

Track your bookings

You can keep track of all your booking requests and bookings in the admin section. You can approve and decline booking requests, record your progress on each booking with tasks and see which bookings are ready to be invoiced.

Booking
1005 Jane Cooper
1004 Cody Fisher
1003 Esther Howard
1002 KW Solutions Ltd
1001 Jenny Wilson Yoga
Availability
All plans

Email templates

Save time when replying to booking requests by selecting from a collection of email templates. For example, you can create different templates for approving one-off and repeat bookings, declining booking requests, sending invoices and recording payments.

Email templates

Subject Options
Approval for Booking
Booking approval
Invoice for booking
Payment received
Regular user booking
Decline a booking request
Availability
All plans
INVOICE #1853
20 Nov 2022
20 Dec 2022
Community logo
FROM
Demo Hall
Cricklade Street
Old Town
SN1 3HB
Swindon
TO
John Smith
100 Green Lane
The Meadows
SN5 1GA
Swindon
Main Hall
£145.00
Audio system & mic
£20.00
Cleaning service
£50.00
Total
£215.00
Halifax Bank Plc, 11-00-11, 2040608
Availability
Silver
Gold

Invoices

Generate an invoice for a booking with just a few clicks. The system will auto-fill the customer's billing address, your payment information and details about their booking. You can also generate custom invoices where you choose exactly what to invoice for. This could be for additional equipment or services not covered by the booking system.

Online payments

Use the easy setup guide to connect your online payment provider (Stripe, PayPal etc.) to take seamless online payments from your customers. Set a payment limit to avoid transaction fees on high value bookings.

Availability
Silver
Gold

Facilities

Upload photos and descriptions for your facilities to show people what they can hire. Set the capacity and add attributes (e.g. width, length, ...) for each facility to help people find the perfect match. It's also possible to register private facilities which can only be booked by admins.

Pepperton Community Hall

Main Hall

A 100 square metre main hall with entrance lobby, toilets, a well-equipped kitchen and separate storage facilities. Suitable for community groups, clubs, and larger gatherings such as family parties, presentations and meetings. Max. 110   £10.00 - £18.00 p/h
Availability
All plans

Equipment & services

Admin > Facilities > Add resource
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Leave blank for unlimited
Availability
All plans

Equipment & services

Offer equipment and services for hire to your customers when they make a booking request. These can be paid or free extras such as WiFi, a cleaning service, a projector, tables and chairs and so forth.

Locations

Name
Pepperton Community Hall
Primary location
Joseph Stewart Hall
Availability
Gold

Multiple locations

If you're running a large community centre or organisation, you may wish to manage several locations from the same booking system. This functionality is included in our Gold Plan.

Pricing

The system can automatically calculate booking prices using a range of pricing rules. Set prices for each customer group (residents, charities, etc.), for different days and times, for specific time slots and much more.

Morning
Evening
Mon
£10.00 p/ hour
Same price all day
Tue
£10.00 p/ hour
Same price all day
Wed
£10.00 p/ hour
Same price all day
Thu
£10.00 p/ hour
Same price all day
Fri
£18.00 p/ 2 hours
Noon until 18:00
£90.00 p/ 6 hours
18:00 until Midnight
Sat
£180.00 all day hire
7am until Midnight
Sun
£16.00 p/ hour
9am until Noon
£18.00 p/ hour
Noon until 19:00
Availability
Silver
Gold

Fees, discounts & deposits

Name
Refundable booking deposit
COVID-19 discount
Availability
Silver
Gold

Fees, discounts & deposits

In addition to price rules, you can also have the system automatically apply fee, discount and deposit rules for different booking requests. For example — all "Party" requests require a £50 deposit or that all "Charity" bookings should receive a 20% discount.

Customer accounts

You can register both people and groups/businesses as customers in LemonBooking. Group accounts can be assigned to multiple users where each user has a specific role (e.g. bookings, billing, etc.).

ABC Yoga

Name Options
Esther Howard
View-only account
Cody Fisher
Standard account
Availability
All plans
Tuesday, 3 May 2022
Continues until: No end date
Availability
Gold

Auto repeat bookings

With the Gold plan, you can set regular bookings to repeat automatically until they are cancelled. This can be combined with any repeat pattern supported by the system (every week, every fortnight, every day, every weekday, 1st Monday of the month, 4th Friday of the month etc.). You can also set up exceptions for holidays, sickness, cancellations etc..

The Silver plan allows you to book automatically up to one year in advance and also gives you access to all the repeat patterns.

Integrates with any website

You can connect the booking system to an existing website or build a new one using our website editor at no extra cost. Our websites are search engine friendly and packed with tools to promote community activities & events, highlight local businesses and keep everyone up to date with your latest news.

You can also use LemonBooking as a back office system.

Calendar embed code
Content-Type: HTML
<iframe
src="https://zoom.staging-lemonbooking.com/embed-url/calendar"
style="width: 100%; height: 80vh; border: solid 1px #ccc">
</iframe>
Availability
Silver
Gold
HTTP/1.1 200 OK
Content-Type: application/vnd.api+json
{
"data": [{
"type": "bookings",
"id": 1001,
"attributes": {
"reference": "BOOK-1001",
"status": "approved",
"participants": 40,
"cost": 1000,
"created_at": "2021-01-07T11:36:29",
"updated_at": "2021-02-22T15:45:28"
},
"relationships": {
"customer": {
"data": { "id": 462, "type": "group" }
}
}
}]
}
Availability
Gold

API access

LemonBooking integrates with well known payment providers (e.g. Stripe), accounting tools (e.g. Xero) and other digital services (e.g. Dropbox) out of the box via integrations.

With the Gold Plan, it's also possible to build custom integrations to other third party services and websites using the API. Documentation (with a full list of endpoints) can be requested from contact@lemonbooking.com.

More features

Website editor (CMS)

Manage your website with LemonBooking

All LemonBooking plans include our website editor, web hosting and a domain name so you can easily keep your website up to date and manage everything from one place. Read more

Sell tickets online

Set up an event in minutes & start selling tickets

You can use LemonBooking to sell tickets for your events online. You can also connect PayPal, Stripe and other payment services to take online payments. More details on the ticketing page.

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