September update

LemonBooking partners with GoCardless

We’re introducing a powerful new way to collect payments — directly from your customers’ bank accounts. It’s fast, easy, and affordable, with fees for LemonBooking customers starting from just 0.75% + 15p.

Why use GoCardless?

• Super-fast payments Instant online bank transfers powered by the UK Faster Payments network and daily payouts.
• 100% accurate GoCardless ensures the correct amount is paid and the right reference is applied every time.
• Automatic payment matching GoCardless and LemonBooking sync seamlessly to match payments to invoices automatically.
• Easy refunds Issue full or partial refunds directly from LemonBooking — with no need to collect or store customers' bank details.
• Automatic billing Collect Direct Debit mandates from regular customers and charge them automatically each month.

Not sure if GoCardless is right for you?

If your customers prefer paying by bank transfer instead of card, or you’re spending time chasing overdue invoices, matching payments and organising refunds — GoCardless can save you hours every month.

Fee comparisons

Here are some typical LemonBooking payments and the transaction fees you’d pay with the most popular providers, including GoCardless and SumUp:

* Charity rate. 1% + 20p for non-charities.

** Only available through our SumUp partnership agreement.

Multiple payment providers

You can connect multiple payment providers to a single LemonBooking system. As the table above shows, the most cost-efficient setup is usually SumUp for low-value payments and GoCardless for everything else.

Town & Parish councils

If you represent a UK council, it’s worth checking whether you can sign up for GOV.UK Pay — their transaction fees are likely to be lower still. Note that GOV.UK Pay is only available to organisations with a .gov.uk email address.

Flexible payment options

Instant, one-off payments

Let your customers pay online straight from their bank account — faster and easier than a manual transfer, with the right reference and amount automatically included every time.

Automatic payment matching

Whenever a payment is received through GoCardless, LemonBooking is instantly notified and automatically matches it to the correct invoice — with no manual effort required.

Automatic refunds

You can also use GoCardless to issue full or partial refunds without having to manually collect or store customers' bank details.

Direct Debit mandates

You can also invite customers to set up a Direct Debit mandate — a one-time authorisation that lets you collect future payments from their bank account automatically every time you raise an invoice.

From LemonBooking, you can send a secure mandate invite link by email. Once a customer signs up, they won’t need to re-enter their details again — and you won’t need to chase payments.

After a mandate is in place

• Invoices are billed automatically around 7 days after they’re issued
• Customers are notified in advance and payments are collected securely
• You stay in control, and your cashflow becomes much more predictable

It’s perfect for regular hirers and membership schemes — less effort all round and you get paid on time, every time.

Start taking payments today

To start taking payments, install the GoCardless module and connect a new or existing GoCardless account to LemonBooking.

If you’d like a hand getting set up, drop us a line at contact@lemonbooking.com

The small print

GoCardless Ltd (registration number 07495895) is regulated by the Financial Conduct Authority, ISO27001 certified and GDPR-compliant.