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Summer updates

Discount codes module
All plans

The new (free) discount codes module lets you generate discount codes for bookings in LemonBooking. Codes can be applied to facility hire, resource allocations, or both, and they can be restricted by booking group, booking category and customer.

You can also set minimum requirements — a minimum number of sessions (e.g. discount for 8+ sessions), a minimum booking value (15% off bookings over £100), or a cap on usage (£10 off for the first 10 customers).

Date filters are supported, and you can exclude bookings that already have other discounts applied.

Example of a discount code being applied to a booking
YouTube videos in the help centre

Videos & guides for the help centre
All plans

Following the help centre revamp in the last update, we’ve started recording and uploading short videos that walk through everyday admin tasks — making bookings on behalf of customers, generating invoices, and so on.

We’ve also started publishing guides. The help centre is mostly made up of short, focused articles; the guides go deeper on a particular subject or module in long-form.

New shortcuts for admin tasks
Silver
Gold

This update includes new shortcuts for common admin tasks:

  • Fees/Discounts can be applied to a booking when generating an invoice.
  • An invoice can be issued automatically when booking on behalf of a customer.
  • Future sessions can be deleted immediately when cancelling a booking.
  • Email templates can now be duplicated.
  • Billing (invoice) templates can also be copied.
Shortcut for adding fees and discounts to invoices
Website options page in LemonBooking

New website options page
All plans

A new options page brings together all the configuration available for your website in LemonBooking — connecting a domain, customising SEO settings, enabling website analytics, and controlling customer access to the system.

If you don’t already have a domain, we can register one for you for £12 a year.

Class signups
All plans

Staff — and class organisers — can now email everyone signed up to a class, and LemonBooking can take in-person card payments for class signups too. (In-person payments require a Solo card reader.)

Ticketing updates
All plans

Updates for ticketed events:

  • An option to require immediate upfront payment has been added.
  • It is now possible to create ticket types that are only visible to staff.
  • The "payment button" call to action can now be renamed.
  • It's possible to send a group email to people who are checked into an event.
  • Events can now be shared to Facebook, Instagram and X.
Customers will be asked to pay immediately with a credit/debit card. Unpaid orders will be cancelled after 10 minutes

Sage module
Silver
Gold

With API exports enabled, the Sage module now automatically highlights invoices that are missing ledger account codes or customer billing addresses.

Automatic bulk invoicing
Silver
Gold

New automation settings let you choose a specific invoice template and email template for LemonBooking to use when running automatic bulk invoicing tasks. Previously, only the “default” templates could be used.

Customers
All plans

Staff can now send password reset emails to customers directly, and LemonBooking will display any relevant flags (e.g. overdue invoice) when a staff member is making a booking on behalf of a customer.

API updates
Gold

API updates in the latest release:

  • Added booking and customer custom questions to the API.
  • Added an API endpoint for booking restrictions.
  • Add facility (hex) colours to API responses.
  • Add new endpoints to the API for ticketed events.
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