Choose your LemonBooking plan
Upgrade, downgrade or cancel your plan at any time. No contract and full 30 day money back guarantee
Systems: What is a system?
Facilities: What is a facility?
Bronze plan
Features
- system(s)
- Up to facilities
- Up to 3 locations per system
- 10% discount per extra system
- LemonBooking calendar
- Multiple booking forms Booking forms
- Website editor & hosting
Silver plan
Features
- Everything, plus Everything in Bronze
- 15% discount per extra system
- More payment modules
- Invoices & credit notes
- Bookkeeping integrations
- Reporting dashboard Reports
- Extra staff accounts
Gold plan
Features
- Everything, plus Everything in Silver
- 20% discount per extra system
- Screensharing support Screensharing customer support
- Advanced reporting
- Bulk invoicing
- Auto repeat bookings
- API access
Gold+ plan
Features
- Everything, plus Everything in Gold
- 30% discount per extra system
- Payment modules included
- Bookkeeping modules included
- 2 hours online support p/m
- Free domain name
- Third party data backups
- Account manager
Bronze plan
Standard features
- LemonBooking calendar
- Multiple booking forms
- 2
- Unlimited bookings
- Unlimited customers
- Staff accounts (per system)
- 5
- Website editor (CMS)
- Web hosting & SSL
- Custom domain name
- +£12 p/y
Bronze plan - Invoices & payments
- Online payments
- Invoices & credit notes
- Open Banking integration
- +£3 p/m
Bronze plan - Data & reports
- Data retention (Up to)
- 7 years
- Data exports
- Reports
- Website analytics
- +£1 p/m
- File storage
- 1 GB
Bronze plan - Advanced features
- Events & ticketing
- Custom questions
- Membership
- +£2 p/m
- Nuki integration
- +£3 p/m
- Google Nest integration
- +£5 p/m
Bronze plan - Customer support
- Online help centre
- Email support
- Screensharing support
Silver plan
Standard features
- LemonBooking calendar
- Multiple booking forms
- 3
- Unlimited bookings
- Unlimited customers
- Staff accounts (per system)
- 10
- Website editor (CMS)
- Web hosting & SSL
- Custom domain name
- +£12 p/y
Silver plan - Online payments
- SumUp
- Stripe
- PayPal
- GOV.UK Pay
- +£2 p/m
- Square
- +£2 p/m
- GoCardless
- +£4 p/m
- CivicaPay
- +£5 p/m
- Pay360
- +£5 p/m
Silver plan - Invoicing
- Invoices & credit notes
- Bulk invoicing
- +£5 p/m
- Xero integration
- +£3 p/m
- FreeAgent integration
- +£3 p/m
- QuickBooks integration
- +£3 p/m
- Sage integration
- +£3 p/m
- Open Banking integration
- +£3 p/m
Silver plan - Data & reports
- Data retention (Up to)
- 7 years
- Data exports
- Reporting dashboard
- Advanced reports
- +£2 p/m
- Website analytics
- +£1 p/m
- File storage
- 3 GB
- Third party data backups
Silver plan - Advanced features
- Events & ticketing
- Custom questions
- Scheduled emails
- Membership
- +£2 p/m
- Nuki integration
- +£3 p/m
- Google Nest integration
- +£5 p/m
- LemonBooking API access
Silver plan - Customer support
- Online help centre
- Email support
- Screensharing support
Gold plan
Standard features
- LemonBooking calendar
- Multiple booking forms
- 4
- Unlimited bookings
- Unlimited customers
- Staff accounts (per system)
- 15
- Website editor (CMS)
- Web hosting & SSL
- Custom domain name
- +£12 p/y
Gold plan - Online payments
- SumUp
- Stripe
- PayPal
- GOV.UK Pay
- +£2 p/m
- Square
- +£2 p/m
- GoCardless
- +£4 p/m
- CivicaPay
- +£5 p/m
- Pay360
- +£5 p/m
Gold plan - Invoicing
- Invoices & credit notes
- Bulk invoicing
- Xero integration
- +£3 p/m
- FreeAgent integration
- +£3 p/m
- QuickBooks integration
- +£3 p/m
- Sage integration
- +£3 p/m
- Open Banking integration
- +£3 p/m
Gold plan - Data & reports
- Data retention (Up to)
- 7 years
- Data exports
- Reporting dashboard
- Advanced reports
- Website analytics
- +£1 p/m
- File storage
- 5 GB
- Third party data backups
Gold plan - Advanced features
- Events & ticketing
- Custom questions
- Scheduled emails
- Auto repeat bookings
- Membership
- +£2 p/m
- Nuki integration
- +£3 p/m
- Google Nest integration
- +£5 p/m
- LemonBooking API access
- Custom integrations
Gold plan - Customer support
- Online help centre
- Email support
- Screensharing support
- 1 Hour p/m
- Account manager
Gold+ plan
Standard features
- LemonBooking calendar
- Multiple booking forms
- 5
- Unlimited bookings
- Unlimited customers
- Staff accounts (per system)
- 25
- Website editor (CMS)
- Web hosting & SSL
- Custom domain name
Gold+ plan - Online payments
- SumUp
- Stripe
- PayPal
- GOV.UK Pay
- Square
- GoCardless
- CivicaPay
- Pay360
Gold+ plan - Invoicing
- Invoices & credit notes
- Bulk invoicing
- Xero integration
- FreeAgent integration
- QuickBooks integration
- Sage integration
- Open Banking integration
Gold+ plan - Data & reports
- Data retention (Up to)
- 7 years
- Data exports
- Reporting dashboard
- Advanced reports
- Website analytics
- File storage
- 10 GB
- Third party data backups
Gold+ plan - Advanced features
- Events & ticketing
- Custom questions
- Scheduled emails
- Auto repeat bookings
- Membership
- Nuki integration
- Google Nest integration
- LemonBooking API access
- Custom integrations
Gold+ plan - Customer support
- Online help centre
- Email support
- Screensharing support
- 2 Hours p/m
- Account manager
- Bespoke training packages
Feature comparison
Standard features
Feature | Bronze plan | Silver plan | Gold plan | Gold+ plan |
---|---|---|---|---|
LemonBooking calendar | ||||
Multiple booking forms | 2 | 3 | 4 | 5 |
Unlimited bookings | ||||
Unlimited customers | ||||
Staff accounts (per system) | 5 | 10 | 15 | 25 |
Website editor (CMS) | ||||
Web hosting & SSL | ||||
Custom domain name | +£12 p/y | +£12 p/y | +£12 p/y |
Online payments
Feature | Bronze plan | Silver plan | Gold plan | Gold+ plan |
---|---|---|---|---|
SumUp | ||||
Stripe | ||||
PayPal | ||||
Gov UK Pay | +£2 p/m | +£2 p/m | ||
Square | +£2 p/m | +£2 p/m | ||
GoCardless | +£4 p/m | +£4 p/m | ||
CivicaPay | +£5 p/m | +£5 p/m | ||
Pay360 | +£5 p/m | +£5 p/m |
Invoicing
Feature | Bronze plan | Silver plan | Gold plan | Gold+ plan |
---|---|---|---|---|
Invoices & credit notes | ||||
Bulk invoicing | +£5 p/m | |||
Xero integration | +£3 p/m | +£3 p/m | ||
FreeAgent integration | +£3 p/m | +£3 p/m | ||
QuickBooks integration | +£3 p/m | +£3 p/m | ||
Sage integration | +£3 p/m | +£3 p/m | ||
Open Banking integration | +£3 p/m | +£3 p/m | +£3 p/m |
Data & reports
Feature | Bronze plan | Silver plan | Gold plan | Gold+ plan |
---|---|---|---|---|
Data retention (Up to) | 7 years | 7 years | 7 years | 7 years |
Data exports | ||||
Reporting dashboard | ||||
Income & usage reports | +£2 p/m | |||
Website analytics | +£1 p/m | +£1 p/m | +£1 p/m | |
File storage | 1 GB | 3 GB | 5 GB | 10 GB |
Third party data backups |
Advanced features
Feature | Bronze plan | Silver plan | Gold plan | Gold+ plan |
---|---|---|---|---|
Events & ticketing | ||||
Custom questions | ||||
Scheduled emails | ||||
Membership | +£2 p/m | +£2 p/m | +£2 p/m | |
Nuki integration | +£3 p/m | +£3 p/m | +£3 p/m | |
Google Nest integration | +£5 p/m | +£5 p/m | +£5 p/m | |
Auto repeat bookings | ||||
LemonBooking API access | ||||
Custom integrations |
Customer support
Feature | Bronze plan | Silver plan | Gold plan | Gold+ plan |
---|---|---|---|---|
Online help centre | ||||
Email support | ||||
Screensharing support | 1 Hour p/m | 2 Hours p/m | ||
Bespoke training Bespoke training packages | ||||
Account manager |
Additional services
Optional extras to get up and running quickly
Custom website setup
All LemonBooking plans include a default website template. If there are elements on your current site you'd like to retain, or if you have ideas for a new website, we can assist by creating a bespoke template using your content, logo, colours, font, and brand style. (Max 8 pages)
£40 p/h
Contact usOnline training
Online training is organised into two sessions of two hours each. We'll cover setting up your system and day-to-day management tasks such as bookings, invoicing & payments. Sessions are via Zoom or Teams and can be recorded for future reference.
£195
Contact usFace-to-face training
We can also provide a half-day face-to-face training session and set up support for £295 for up to three people (and more on request). This package includes three months of telephone support to ensure you get off to a smooth start.
£295 + mileage
Data import
If you have customer, booking and/or invoicing data from another system in an electronic format, we may be able to import it into your new LemonBooking system for you. We charge £30 per hour and you will receive an estimate for the work in advance.
£30 p/h
Contact usFrequently asked questions
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A 'System' represents each separate installation of LemonBooking. If you have one location (venue), you will have one system. If you have multiple locations, you can manage up to three locations per system or you can operate separate systems for each location. Each system has its own URL, customer data and configuration options including modules, price lists, conditions of hire and staff accounts.
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A 'Facility' is a bookable space. While these are often rooms (halls, meeting rooms, etc.), they can also be tennis courts, football pitches, fields and even things like market stalls and swimming pools.
Facilities are counted based on the number of spaces that can be booked at the same time. For example, if you can book a hall and a meeting room separately or together - this counts as two facilities. On the other hand, if a football pitch can be booked as one whole pitch or divided into four smaller pitches, it counts as four facilities.
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You can use any domain name with LemonBooking. If you have a domain name our team can help you connect it and if you don't we can register one for you. Popular TLDs (.co.uk .org.uk .com .org .uk) are charged at £12 per year and other extensions are available on request.
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If you register a domain name with LemonBooking you can also add professional email accounts for £1 each, per month. Each inbox has 2GB of space along with webmail, antivirus & spam protection as standard.
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There are no set up fees when you start using LemonBooking. Find out how we can help by requesting a demo today and try for free for 30 days without obligation.
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All data is stored in data centres in London provided by Amazon Web Services (AWS).
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There are no cancellation fees for LemonBooking so you are free to leave any time. If you pay annually, any unused months will be immediately refunded to you. All you need to do is email contact@lemonbooking.com and your cancellation will be registered on the next working day.
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Please contact us directly if you are looking to purchase more than 10 systems. You may be eligible for a bulk discount and you can request integrations for third party systems and services that we don't support on our standard plans.
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VAT will be applied to subscriptions using the reverse charge mechanism.
If you are VAT registered, you will need to account for the resulting VAT liability on your VAT return.
If you are not VAT registered, you do not need to declare or pay VAT. However, you should be aware that the VAT liability counts towards your own VAT registration turnover threshold.
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All subscriptions to LemonBooking worth less than £1,000 per year must be paid by Direct Debit — either on a monthly or an annual basis. Subscriptions worth £1,000 or more annually can be paid by Direct Debit, standing order or bank transfer (BACS). Please note we do not accept payments by credit/debit card or cheque under any circumstances.
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